We are The Pickleson Co. Ltd, a company registered in England and Wales under company number 12511219 and with our registered office at The Pickleson Paint Co. 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. We operate the website www.picklesonpaint.com (this/our site).

To contact us, please email hello@picklesonpaint.com

You may only purchase Products from our site if you are at least 18 years old.

You have legal rights in relation to Products that are faulty or not as described.

Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

The images of the Products on the website are for illustrative purposes only.

We have made every effort to display the colours of the Products as accurately as electronic media will allow. However, we cannot guarantee an exact colour match of the on-screen colour to the colours of the actual Products, and the colours contained on the site should not be relied on as such. Colours may vary depending on your screen settings and resolution.

We recommend that you use a colour sample on the actual surface to be painted before undertaking your decoration. This will give you a stronger indication of the appearance of the actual colour, which can be affected by the substrate and the texture of the surface, or by soft furnishings and the shape, size and lighting of the room.

Please note that colour samples indicate the colour of the product only.

All Products on our site are subject to availability. We will inform you by email as soon as possible if the Products ordered are not available and we will not be able process any orders. If you have already paid for the Product, we will refund you as soon as reasonably possible.

We are not able to offer returns, as all of our paint is tinted to order.

If you believe your paint is faulty, please contact our customer service team via hello@picklesonpaint.com or by submitting your contact details and order information online.

Whilst it’s recommended to paint in a ventilated space, it’s not essential for our products.

Pickleson products are engineered not to splatter when in use, however we recommend the use of appropriate drop sheets to protect other nearby surfaces and furniture.

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable.

Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.

We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We do not in any way exclude or limit our liability for:

- Death or personal injury caused by our negligence.

- Fraud or fraudulent misrepresentation.

- Any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession).

- Any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples).

- Defective products under the Consumer Protection Act 1987.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control.

An Event Outside Our Control is defined below.

An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

- We will contact you as soon as reasonably possible to notify you; and

- Our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.

- Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

Discount Codes have no monetary value and there is no cash alternative; they may not be exchanged for cash and are not transferable.

Discount Codes may have restrictions on where they may be applied and how they may be applied.

The validity period of Discount Codes will vary.

The value of Discount Codes may vary.

We reserve the right to amend or withdraw a Discount Code, in whole or in part, temporarily or permanently, without prior notice.

Discount Code use is subject to availability; standard terms & conditions of sale apply. We reserve the right, with or without cause, to exclude any Participant from using a Discount Code or withhold the Discount Code, where there has been a violation of any of these terms and conditions.

Discount Codes are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English courts.

The Contract is personal to you and you may not transfer your rights and obligations under these Terms to another person without our prior written consent.

The Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise. Each of the paragraphs of these Terms operates separately.

If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.

If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. These Terms are governed by English law. This means that the Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) will be governed by English law.

You and we both agree that the courts of England and Wales will have exclusive jurisdiction (unless you are a consumer and resident in either Northern Ireland or Scotland, in which case you may also bring proceedings in those countries).

We own the copyright, trademarks, design right and all other intellectual property rights in the Products and you agree that these rights may not be used in any way without our written consent.